Limited weekend dates are available for a small additional $50 fee. Sunset weekend sessions for $100.
Weekends, particularly at our popular sunset times book out early, book early to avoid disappointment.
What time of day will our shoot be?
It depends on where your session is.
Studio sessions are held between 9am and 3pm.
Outdoor sessions are held within 2 hours of sunset or sunrise. Beach shoots are held within 45 minutes of sunset and sunrise.
Some park locations like Hyde Park are a little more flexible and can be scheduled outside these times, though midday is always best avoided outdoors.
How far in advance do we need to book?
It depends. During popular dates, we can be booked out six to eight weeks in advance, while at other times we can be available that weekend.
If you have a specific time in mind, it’s best to contact us as soon as possible.
If you’re expecting, please contact us as early in your pregnancy as possible. Although we schedule your newborn session by due date, if you have booked in advance, we will fit you in before your baby is two weeks old, no matter when he or she arrives.
How long is the session?
Generally, 45 minutes give or take 15 minutes. Sometimes we get what we need super fast, and other times, it takes a little longer.
Do our photos have to go on your socials and website?
Absolutely not. We are here to capture YOUR family, for YOU. When you book, we ask if you are happy for us to share or you would prefer to keep them private.
My child has scratched their face, do we need to reschedule?
95% of the time no. As long as the mark doesn’t crossover with a tricky spot to retouch out (like lips) or hasn’t swollen and changed its shape it’s easy to fix in photoshop. Text a photo to us if you’re not sure and we will let you know.
Marks, kids rashes, or scratches can often be easily removed afterwards. . . unless, of course, you’d prefer us not to. Those tiny imperfections often help capture their personality.
What should we wear?
When you book, we send you a welcome pack that has some great tips on what to wear. And what not too! Pinterest is a great source of inspiration and colours. We recommend coordinating rather than matching for a timeless look.
I'm worried that my child won't sit still or follow instructions. Will you still get good photos?
It’s the “character” kids that often produce the best shots . . . We’ve been photographing kids for over 15 years and have become quite the kid wrangling experts. Some kids are harder to capture than others, but our sleeves are really long and full of tricks to get the best out of your little ones. Your job is to relax, smile, and leave the kids to us.
How much retouching do you do?
As much or as little as you like.
Generally, we brighten eyes, remove blemishes, soften wrinkles and make you look like you do at your best.
Occasionally we fix a double chin or wide arm in those shots when playing with your kids was more important than standing or posing perfectly. But we firmly believe in body positivity, we truly feel when real emotions show, when our subjects are happy and comfortable when you are having fun with your family, no additional magic is needed to make you look amazing
Can we get the digital files?
Yes! We offer both digital and printed collections. You believe you should be able to order your family portraits, YOUR way.
Matching Digital files are also complimentary with any image ordered in print.
What will it cost me?
That depends on your individual needs and wants.
Rest assured, there is never any high-pressure sales tactics. You’ll purchase only what you want.
You will be provided with a full and complete price list before you book your session, so there are no surprises.
We find most clients spend between $600 and $3000.
Check out our pricing and products page for a really good guide to costs.
How do we order our portraits?
Either right after your session, or a week or so later you will be invited back to the studio to view the images to choose only what you love. We have all the products on display and are experts at designing the perfect artwork for you and your portraits.
What is your cancellation policy?
As we can rarely rebook a spot at late notice, cancellations within 7 days of your session will result in the forfeit of your session and weekend fee.
If someone in your family is unwell within this time frame, please let us know as soon as possible.
If the weather is not suitable for your location session, we will reschedule for a new date.
If Lilypad Photography cancels the session, we will provide you with a full refund of the session fee.
You can read our full terms and conditions at the link in the footer.
